1. What areas do you serve? We offer transportation services throughout New Jersey, New York, and Pennsylvania. Depending on your package, we can accommodate local trips within the tri-state area or longer journeys for out-of-state destinations.

2. How do I book a ride? Booking a ride is easy! You can book online through our website. Just select your package, enter your pickup and drop-off locations, and choose your preferred time and date.

3. What is the cancellation policy Premium Packages: Cancellations must be made at least 1 week before your scheduled ride to receive a full refund. Regular Packages: Cancellations must be made at least 48 hours before your scheduled ride. Cancellations within this period may incur a fee of up to 50% of the total fare. Please contact us as soon as possible to manage cancellations.

4. Can I make changes to my booking? Yes, changes to your booking can be made through our website or by contacting customer support. Please ensure changes are made at least 72 hours before your scheduled ride to avoid any additional fees.

5. What types of vehicles do you use? We use a well-maintained, air-conditioned van designed for comfort and safety. Our fleet includes options suitable for both individual travelers and groups.

6. Are there any additional charges? Additional charges may apply for extra services, such as premium upgrades, special requests, or out-of-state travel beyond the standard package. All fees will be clearly outlined during the booking process.

7. How can I contact customer support? You can reach our customer support team by phone at [ 862 -236 - 0981 ], or via our Contact Us Page on the website. We're here to help with any questions or issues you may have.

8. What should I do if I leave something in the van? If you realize you’ve left something behind, please contact us immediately. We will do our best to locate and return your belongings. Lost items will be held for 30 days before being donated or discarded.